Refund policy

All sales are final. Because Mystic Moons products include random and limited-availability items, orders are not eligible for returns, exchanges, or refunds except where required by law.
Mystery Bag orders are random by design and cannot be replicated exactly. Item mixes, shades, and styles vary by scoop and availability.
Curated Boxes are fixed-theme products and are also final sale once purchased, except where required by law. If your order arrives damaged or materially incorrect, contact us within 7 days of delivery so we can review.